SHIPPING & RETURNS
SHIPPING
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When will my order be sent?
All custom prints are signed and shipped within 12–15 business days.
Production time is separate from shipping time.
Do you ship worldwide?
Yes, we ship worldwide.
How are the prints packaged?
Each print is signed, securely packaged, reinforced, and prepared for delivery to ensure safe arrival.
Can I track my item?
Yes. When your order has been shipped, you will receive a courtesy email confirming dispatch.
You will also receive a tracking number and shipping updates directly from the delivery service provider.
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Delivery Estimates
(Delivery times begin after production and packaging are complete.)
Standard USA Delivery: 7–12 business days
Standard UK Delivery: 12–15 business days
Standard International Delivery (Remote Areas): 14–21 business days
Delivery times may vary due to carrier delays, customs, or unforeseen transit issues.
RETURN POLICY
Photographic Prints
All print purchases are final. Because every print is custom made, we are unable to accept exchanges or refunds for change of mind.
Damaged Prints
If your print arrives damaged, notify us within 7 days of receiving the package.
Please keep all original packaging and provide:
– Clear photos of the print
– Photos of the packaging
– Photos of the shipping label
These are required so we can process your claim with the carrier.
If a package is lost in transit, we will work with the carrier to resolve the issue.
Photographic Print Care Instructions
To ensure the longevity of your print, we recommend the following:
– Keep your print out of direct sunlight and away from moisture
– Have it framed by a professional framer using high-quality, archival materials